Privacy Policy
We understand that trusting us with your financial data is a big deal. This policy explains exactly how we handle your information at advancesystemapp.com and what rights you have.
Who We Are
advancesystemapp operates as a profitability analysis platform based in Thailand. Our office is located at 105/1-2 Moo 3, Khuan Lang, Hat Yai District, Songkhla Province, 90110, Thailand. You can reach us at +6629212477 or [email protected].
Under Thai law (specifically the Personal Data Protection Act B.E. 2562 of 2019), we're considered a data controller. That means we decide how and why your personal information gets processed.
What Information We Collect
Look, we only collect what we actually need to provide our service. Nothing more.
Information You Give Us Directly
- Your name, email address, and phone number when you create an account
- Business details like company name and tax identification numbers
- Financial data you upload for analysis purposes
- Payment information when you subscribe to our services
- Messages you send through our contact forms or support channels
Information We Collect Automatically
- Technical details: IP address, browser type, device information
- Usage data: which features you use, how often, and for how long
- Log data: timestamps of when you access different parts of our platform
- Cookie data (more on this below)
How We Use Your Information
We're pretty straightforward about this. Here's what we do with your data:
| Purpose | Legal Basis |
|---|---|
| Providing profitability analysis services | Contract performance |
| Processing payments and maintaining billing records | Contract performance & legal obligation |
| Sending service updates and technical notifications | Contract performance |
| Improving platform functionality and user experience | Legitimate interest |
| Preventing fraud and ensuring security | Legitimate interest & legal obligation |
| Complying with Thai tax and accounting regulations | Legal obligation |
We will never sell your personal data to third parties. Period. That's not our business model and it never will be.
Cookies and Tracking Technologies
Yes, we use cookies. But only the essential ones and some that help us understand how people use the platform.
- Essential cookies: These keep you logged in and remember your preferences. Without them, the platform basically doesn't work.
- Analytics cookies: Help us understand which features get used most and where people get stuck. We use this to make things better.
- Security cookies: Protect your account from unauthorized access attempts.
You can disable non-essential cookies through your browser settings, though some features might not work as smoothly.
Who We Share Your Data With
We keep data sharing to an absolute minimum. When we do share information, it's only with these types of partners:
- Payment processors: To handle subscription payments securely (they only get what's needed for transactions)
- Cloud infrastructure providers: Where our platform and your data are hosted
- Email service providers: For sending you important account notifications
- Security services: That help protect against threats and fraud
All these partners are bound by contracts that require them to protect your data just as carefully as we do. They can't use it for their own purposes.
If Thai authorities request data under applicable laws, we're required to comply. We'll notify you when legally permitted to do so.
International Data Transfers
Our primary servers are located in Thailand. However, some of our infrastructure partners operate data centers in other countries. When data crosses borders, we ensure adequate protection through:
- Standard contractual clauses approved by relevant data protection authorities
- Selecting partners with strong data protection frameworks
- Encryption during transfer and at rest
How We Protect Your Information
Security isn't something we treat lightly, especially when it comes to financial data.
- All data transmissions use TLS encryption
- Financial information is encrypted at rest using industry-standard algorithms
- Access to data is restricted based on role and necessity
- Regular security audits and penetration testing
- Multi-factor authentication available for all accounts
- Automated monitoring for suspicious activity
That said, no system is completely invulnerable. If we ever experience a data breach that affects your information, we'll notify you within 72 hours as required by Thai law.
How Long We Keep Your Data
We don't keep data longer than necessary. But "necessary" depends on what type of data we're talking about:
| Data Type | Retention Period |
|---|---|
| Account information | Duration of your subscription plus 90 days |
| Financial analysis data | 5 years (Thai accounting requirements) |
| Payment records | 7 years (Thai tax law requirements) |
| Support communications | 2 years after resolution |
| Usage logs | 12 months |
After these periods, data is securely deleted or anonymized so it can't be traced back to you.
Your Rights Under Thai Law
Thailand's Personal Data Protection Act gives you several important rights. Here's what you can do:
Access and Portability
You can request a copy of all personal data we hold about you. We'll provide it in a commonly used electronic format within 30 days.
Correction
Found something that's wrong or outdated? You can update most information directly through your account settings. For anything else, just contact us.
Deletion
You can request deletion of your account and associated data. Keep in mind we might need to retain some records for legal compliance (like financial transaction records for tax purposes).
Restriction
You can ask us to temporarily restrict processing while we verify the accuracy of data or assess whether we have legitimate grounds to process it.
Objection
For processing based on legitimate interest, you have the right to object. We'll stop unless we can demonstrate compelling reasons to continue.
Withdraw Consent
Where processing is based on your consent, you can withdraw it anytime. This won't affect processing that occurred before withdrawal.
To exercise any of these rights, email us at [email protected] with your request. We'll respond within 30 days and verify your identity before processing requests.
How to Exercise Your Rights
Making a data request is straightforward. Here's the process:
- Send an email to [email protected] with the subject line "Data Rights Request"
- Clearly state which right you want to exercise (access, deletion, correction, etc.)
- Include your registered email address and account details
- We'll verify your identity (might ask for additional confirmation to protect your data)
- You'll receive our response within 30 days
Most requests are free. If a request is clearly excessive or repetitive, we might charge a reasonable administrative fee or refuse the request.
Children's Privacy
Our services aren't designed for anyone under 20 years old (the age of majority under Thai law). We don't knowingly collect information from minors. If you're a parent and believe your child has provided us with personal data, contact us immediately and we'll delete it.
Changes to This Policy
Business needs and laws change, so this policy might too. When we make significant changes, we'll notify you by email and through a prominent notice on our platform at least 30 days before changes take effect.
Continued use of our services after changes become effective means you accept the updated policy.
Complaints and Disputes
If you're not satisfied with how we've handled your data or responded to your requests, you have the right to file a complaint with Thailand's Personal Data Protection Committee through the Office of the Personal Data Protection Committee (PDPC).
But honestly, we'd appreciate the chance to resolve things directly first. Most issues can be sorted out through a conversation.
Questions or Concerns?
If anything in this policy is unclear or you have specific questions about how we handle your data, don't hesitate to reach out.